Boston Strong
Punchbowl is a Boston-based company. Thankfully, our team is safe and sound. Today we pause with the rest of the world to honor those impacted…
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Building Culture
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Why I Answer Customer Service Phone Calls
If you’re a Punchbowl user and you need help, you’re likely to click on the “Help” link on the bottom of every page on the…
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Don’t Hire a New Employee Until You Feel the Pain
When you are starting a company and raising capital, it’s natural to think about your hiring plan. As you create financials, you’ll try to predict…
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University of Rochester Stingers: My First Start-up
Note: This is the first in a series about the University of Rochester Stingers — a group I founded in the fall of 1994. Part…
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How to Prepare for an Interview at an Internet Company
As anyone who has started a company will tell you, the people you hire into your company are *critical* to the long-term success of the…
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A Place to Turn for Punchbowl
A few years ago, I started a Groundhog Day tradition at Punchbowl. We’ve always made February 2nd a company holiday (yes, it’s my favorite reason…
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Build Culture with Team Offsites
From the early days of Punchbowl, we’ve had outings as a team. We didn’t have an office, so once a month we would get together…
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Why You Should NOT Work on Vacation
I’ve just returned from a fantastic vacation – completely disconnected from work. I do this a few times a year — go on vacation and…
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Why We Pay 100% of Employee Benefits
I’ve been doing a lot of hiring recently, and it reminded me a policy that we came up with in the early days of the…
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It’s Not a Fucking Democracy
Those who have worked with me at Punchbowl, know that I have a phrase I like to throw around now and again: “It’s not a…
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